Service Request Ticket

Service Request Information

CONTACT	Name	Kunze, Linda	Date	Aug 17, 2016 02:11 PM
	Department	Behavioral Sciences Division	Phone	88344
	Location		Email	kunzel@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20121210 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	C02KHMQKDNCR	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MS Office 2011 Std for MAC from P0090604; addt'l software to be ordered FY13/14, Parallel Desktop for MAC v8 afrom P0091252, WIN 7 Pro from VISA2013003553, ATLAS.ti v7 ED single user license from VISA2013003557, Dragon Dicate Student/Teacher Edition V3.0 MAC from VISA2013003631, SPSS Statistics Standard Campus Edition Campus site license P090938
	Wired NIC	10:DD:B1:B9:7D:A1
	Wireless NIC	EC:35:86:45:D4:9E
	Bluetooth NIC	EC:35:86:45:D4:9F

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	Aug 02, 2017 02:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Aug 02, 2017 02:03 PM	repalced with new TT Fac Station for Alicia Ibaraki on SR60964	Add Attachment
Tricia Flaherty	Aug 24, 2016 11:51 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Tricia Flaherty	Aug 24, 2016 11:51 AM	Task reassigned to Tim Taylor.	Add Attachment
Tricia Flaherty	Aug 24, 2016 11:51 AM	I have this iMAc above my desk... I need to talk with Linda Kunze about a possible Stephanie Hoover replacement	Add Attachment
Tim Taylor	Aug 18, 2016 02:47 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Tim Taylor	Aug 18, 2016 02:47 PM	Placed on counter above Tricia's desk	Add Attachment
Tim Taylor	Aug 18, 2016 12:43 PM	Everything installed and updated	Add Attachment
Tim Taylor	Aug 17, 2016 04:56 PM	installed sophos and wou background	Add Attachment
Tim Taylor	Aug 17, 2016 03:32 PM	Picked up iMac, currently imaging it	Add Attachment
Amy Anderson	Aug 17, 2016 02:55 PM	Called asking if someone could come Friday 8/19 at 9 because she is leaving for the day.	Add Attachment
Amy Anderson	Aug 17, 2016 02:11 PM	**This is an email** Hi~ Would someone be able to come over and pick up a Mac computer? We are returning it because our professor no longer works at WOU. This computer is housed in Todd 331, WOU #20121210. Thank you!	Add Attachment