Service Request Ticket - # 60969

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2016 09:19 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130734[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35D6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35D6M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:9C

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Aug 18, 2016 01:12 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Aug 18, 2016 01:12 PM 
I simply hit the update button
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Ryp Ring Aug 18, 2016 01:02 PM 
Task reassigned to Ryp Ring.
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Amy Anderson Aug 18, 2016 09:19 AM 
Sue called saying that she was wanting a tech to 
come over to help her update her Firefox so she 
has the newest addition. She is available this 
afternoon. WOU#20130734[Edit Inv]
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