Service Request Ticket - # 60971

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2016 11:11 AM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141211[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7V4NV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7V4NV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#

Wired NIC 98:90:96:DA:5B:31

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 18, 2016 03:20 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 18, 2016 03:20 PM 
Done!
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Shina Oladiti Aug 18, 2016 11:15 AM 
Task reassigned to Adeshina Oladiti.
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Amy Anderson Aug 18, 2016 11:11 AM 
Dona called saying that her computer WOU# 20141211[Edit Inv] 
was recently set up and edconnect software is not 
working properly. She is available this afternoon 
for help in AD 101C.
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