Service Request Ticket - # 60974

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2016 09:23 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GYYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GYYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:FE

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 19, 2016 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 19, 2016 10:49 AM 
all done
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Megan Thibeault Aug 19, 2016 10:26 AM 
Task reassigned to Megan Eichler.
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Kyle Arthenayake Aug 19, 2016 09:23 AM 
The print screen button doesn't work. When she
hits the button it screen shots the image, but it
wont print. A message that pops up is "there is no
default printer that is selected" She has gone
through the devices and printer to select her
default printer, but the message still pops up.
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