Service Request Ticket - # 60989

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2016 12:29 PM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160282[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FS15MC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. FS15MC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:27:78:4C


Wireless NIC 40:49:0F:A3:CC:F5

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 26, 2016 02:26 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ranjit Kayastha Aug 26, 2016 02:26 PM 
DELIVERED ALL THE LAPTOPS AND DOC STATION TO HIS
STUDENT WORKER DAMON AS RYAN SAID.

DONE!!
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Ranjit Kayastha Aug 26, 2016 09:41 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Aug 25, 2016 11:42 AM 
Left VM
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Ranjit Kayastha Aug 25, 2016 08:45 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Aug 25, 2016 08:45 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Aug 25, 2016 08:44 AM 
Sent email asking for availability.
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Ranjit Kayastha Aug 25, 2016 08:43 AM 
Moved to AD to FacStaff-University Housing and
Residence-Computers
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Shina Oladiti Aug 25, 2016 08:34 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 25, 2016 08:34 AM 
Sent email for availability.
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Shina Oladiti Aug 25, 2016 08:26 AM 
*******************************************
Update in AD.
*******************************************
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Shina Oladiti Aug 25, 2016 08:26 AM 
Prepped and ready to be delivered. It is back on
the counter.
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Shina Oladiti Aug 24, 2016 04:06 PM 
W#20160282[Edit Inv], W#20160284[Edit Inv] and W#20160285[Edit Inv] are prepped
and ready to be delivered. Waiting on update for
the last one.
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Shina Oladiti Aug 23, 2016 02:50 PM 
Imaging in progress...
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Courtney Croy Aug 22, 2016 12:29 PM 
NEW EQUIP SETUP: 4 Dell Latitude Laptops + their docking 
stations are to be set up and delivered for Campus Housing.
W#20160282[Edit Inv] - Tina Fuchs ACK 173
W#20160283[Edit Inv] - Shelly Clarke ACK 172
W#20160284[Edit Inv] - Jeffery Hawthorne - No room number
W#20160285[Edit Inv] - New Dining Director ACK 168
Docking Station W#'s: 
W#20160319[Edit Inv] 
W#20160320[Edit Inv]
W#20160321[Edit Inv]
W#20160322[Edit Inv]
These are located in ITC 009 on the counter across from the 
storage shelves.
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