Service Request Ticket - # 60990

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2016 12:34 PM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160259[Edit Inv] (opens in a new window) Bldg/Room VAL 106
Service Tag GRFDQD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GRFDQD2 Location Michael Barr

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:14:B7:C5

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 26, 2016 02:22 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Aug 26, 2016 02:22 PM 
DONE!
 Add Attachment
Ranjit Kayastha Aug 26, 2016 02:21 PM 
Moved to AD to FacStaff-University Housing and
Residence-Computers
 Add Attachment
Ranjit Kayastha Aug 26, 2016 02:18 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Ryp Ring Aug 26, 2016 01:36 PM 
Delivered to Demond in the RSC.  The machine and 
monitor are in Ryan's office.
Add Attachment
Shina Oladiti Aug 26, 2016 12:04 PM 
Task reassigned to UCS Tech.
 Add Attachment
Shina Oladiti Aug 26, 2016 12:01 PM 
****************************************
Update in AD.
****************************************
 Add Attachment
Shina Oladiti Aug 26, 2016 12:01 PM 
Prepped and ready to be delivered. It is back on
the counter.
 Add Attachment
Ryp Ring Aug 24, 2016 09:34 AM 
Waiting on updates
 Add Attachment
Ryp Ring Aug 23, 2016 02:26 PM 
Started imaging
 Add Attachment
Courtney Croy Aug 22, 2016 12:34 PM 
NEW EQUIP SETUP: A Dell CPU W#20160259[Edit Inv] & Monitor 
W#20160260[Edit Inv] are ready to be set up & delivered for Michael 
Barr. Contact is Ryan Jennings.
This is located in ITC 009 on the counter across from the 
storage wall.
Add Attachment