Service Request Ticket - # 60992

Service Request Information

CONTACT Name Anderson, Aimee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2016 01:39 PM
Department The Research Institute Phone 14034
Location Email andersoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090465[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400 Black, 2.80GHz, 1066MHz FSB
Serial No. 4Z6NZK1 Location PDR

CPU Intel Core 2 Duo P9700(2.8GHz, 1066MHz, 6M L2)


OS Unknown Software Microsoft Office Pro Plus 2007 from P00

Wired NIC 00:24:E8:D4:F3:49


Wireless NIC 00:24:D6:0F:61:C0


Bluetooth NIC 00:22:5F:B7:C1:5E

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Amy Anderson Aug 26, 2016 12:51 PM 
Status changed from (1) Pending to (5) Completed
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Amy Anderson Aug 26, 2016 12:51 PM 
Returned laptop
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Kyle Arthenayake Aug 23, 2016 10:26 AM 
Task reassigned to Service Request Desk.
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Kyle Arthenayake Aug 23, 2016 10:26 AM
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Kyle Arthenayake Aug 23, 2016 10:22 AM 
picked up laptop
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Kyle Arthenayake Aug 22, 2016 01:39 PM 
needs a loaner laptop, basic set up nothing just
internet. Can pickup 

Picking up 8/23/16 returning 8/26/16
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