Service Request Ticket - # 60993

Service Request Information

CONTACT Name Massa Gonzalez, Ada   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 22, 2016 02:44 PM
Department College of Education Phone 89290
Location Email massagonzaleza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160297[Edit Inv] (opens in a new window) Bldg/Room RWEC 246
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25S70S2GG7D Location Ada Massa Gonzalez, NEW TT hire in HEXS

CPU Intel Core i5(2.8GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511

Wireless NIC 28:F0:76:52:F4:6A


Bluetooth NIC 28:F0:76:52:F4:6B

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 23, 2016 02:14 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 23, 2016 02:14 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Aug 23, 2016 02:14 PM 
DONE!!
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Ranjit Kayastha Aug 23, 2016 02:12 PM 
Shina finished the setup and we took it and set it
up in the office. RWEC
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Ranjit Kayastha Aug 23, 2016 02:12 PM 
Moved in AD to FacStaff-Education-Computers
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Courtney Croy Aug 22, 2016 02:44 PM 
NEW EQUIP SETUP: A Mac W#20160297[Edit Inv] is to be setup and 
delivered to Ada Massa Gonzalez in RWEC 246. This is 
located in ITC 008 on the counter across from the storage 
shelves.
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