Service Request Ticket - # 61008

Service Request Information

CONTACT Name Campbell, Darla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2016 08:00 AM
Department College of Education Phone 88788
Location Email campbelld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20160185[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Black & White Laser Printer
Serial No. D6X468325 Location PDR

Model 4622/DT Hostname rwec-220.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty 2 550 sheet paper trays IP:140.211.184.33 Ink/Toner Refill Xerox Black High Capacity 106R01535; Xerox Black Standard Capacity 106R01533

Wired NIC 00:00:AA:D9:C2:C1


TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public

Entered by Date Memo
Shandelle Plasker Aug 25, 2016 09:00 AM
Task reassigned to Shandelle Pepper.
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Shandelle Plasker Aug 25, 2016 09:00 AM
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Aug 24, 2016 02:59 PM
I had to set up the new printers with a new IP.
Just had to re add the printer:)

Fixed
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Amy Anderson Aug 24, 2016 09:31 AM
Priority changed from (3) Priority to (2) High Priority.
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Amy Anderson Aug 24, 2016 09:31 AM
****This is an email****
I'm here until 4:30pm today :)
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Amy Anderson Aug 24, 2016 08:01 AM
Emailed back asking availability. 
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Amy Anderson Aug 24, 2016 08:00 AM
****This is an email****
Good Morning~

I'm having printer issues . . . When I go to 
print, I select RWEC 220 direct, but instead of 
the printer in my office (RWEC 220, #20160185) 
printing, it's the printer in Tiffany Smith's 
office (RWEC 119) that is printing out my 
document.

If you could have someone come over and check 
it out, I would appreciate it.

Thanks,

Darla
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