Service Request Ticket - # 61009

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2016 09:05 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150771[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QN
Serial No. C02RW1LUFVH6 Location Going to PDR

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2015004715,Adobe Acrobat DC (Pro)subscription from XXXX2016005512 serialized desktop AUG2016; TRANSFER TO NEW LAPTOP W#20190529 APR2020 SR75860: ATLAS.ti Educational Single User License (PC & MAC) from vISA2015005438, SPSS v* from Student Tech site license auth codes renews July 1st every year(v24 AUG2017); MAXQDA Plus v12 Single-User ED license VISA201706553 AUG2017 SR64663;

Wireless NIC 98:01:A7:A0:80:87


Bluetooth NIC 98:01:A7:A0:80:88

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 25, 2016 12:22 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shina Oladiti Aug 25, 2016 12:22 PM 
Setup completed.
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Shina Oladiti Aug 25, 2016 10:26 AM 
Task reassigned to Adeshina Oladiti.
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Ranjit Kayastha Aug 25, 2016 08:55 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Aug 25, 2016 08:55 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Ranjit Kayastha Aug 25, 2016 08:54 AM 
Moved to AD to FacStaff-Psychology-Computers
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Shina Oladiti Aug 24, 2016 03:48 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 24, 2016 03:48 PM 
******************************************
Update in AD.
******************************************
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Shina Oladiti Aug 24, 2016 03:48 PM 
sent email for availability.
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Shina Oladiti Aug 24, 2016 03:48 PM 
Prepped and ready for delivery. It is back on the
counter.
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Shina Oladiti Aug 24, 2016 03:24 PM 
All special software installed. 
Running updates.
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Shina Oladiti Aug 24, 2016 02:57 PM 
Imaging completed. installing the updates.
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Tricia Flaherty Aug 24, 2016 10:42 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 24, 2016 10:42 AM 
****This is an email DATED 8-23-2016****
Hi Tricia~ Melissa Cannon will be housed in Todd
Hall, room 333.  She moved to the area last week
and is available most anytime.  She mentioned that
she will be back on campus next week.  We are
currently finishing up the carpeting in her
office, so later this week or early next week
would be best for the computer install.

Thank you!
LK  : )
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Tricia Flaherty Aug 24, 2016 10:21 AM 
Atlas.ti for Mac:
T:\ATLAS.ti\ATLAS.ti_7\ATLAS.ti.dmg  and LICENSE
Key under VISA2015005438 in text file
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Tricia Flaherty Aug 24, 2016 09:25 AM 
SPSS from HERE:
T:\Spss\SPSS24StatisticsSTD_AuthUser  PLEASE
remember to record who you install it fo and when
on T:Drive please
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Tricia Flaherty Aug 24, 2016 09:19 AM 
FOR INSTALL OF ADOBE ACROBAT PRO DC-- new
"serialized" installer instructions:
Transfer the new folder at: T:\Adobe
CCE\CCEPackages\CC2015_5JULY16\AcrobatProDCv12_WIN
to computer Desktop and run the setup.exe file in
the enclosed Build folder.  
This should install Acrobat Pro DC and
automatically "serialize" the program.  When done
launch Adobe to make sure it was successful then
delete installer folder on Desktop of W#20150771[Edit Inv]
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Courtney Croy Aug 24, 2016 09:05 AM 
NEW EQUIP SETUP: An Apple MacBook pro laptop 
W#20150771[Edit Inv] and monitor W#20150774[Edit Inv] are to be set up and 
delivered for Melissa Cannon in Todd 333. Contact is Linda 
Kunze. This laptop will need extra software. 
This is located in ITC 009 at the end of my counter along 
with a keyboard, B&H box with digital recorders, and a desk 
piece in a box.
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