Service Request Ticket - # 61022

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2016 01:36 PM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20130826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JV3KD12 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. JV3KD12 Location PDR

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0094096

Wired NIC EC:F4:BB:2F:C3:54


Wireless NIC C4:D9:87:B5:BC:A6


Bluetooth NIC C4:D9:87:B5:BC:AA


TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public

Entered by Date Memo
Ryp Ring Aug 24, 2016 01:48 PM
Status changed from (1) Pending to (5) Completed
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Ryp Ring Aug 24, 2016 01:48 PM
Went in and changed her homepage.  Tried looking 
for a way to uninstall MapQuest program, but it 
seems all that happened was that her browser 
settings were changed.
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Amy Anderson Aug 24, 2016 01:37 PM
****This is an email****
I am available now until 3:00, but in meetings 
after that the rest of the day.  Tomorrow I am 
available 9:30 to 3:30.

Todd 104 and the WOU # is 20130826[Edit Inv].

Thanks!
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Amy Anderson Aug 24, 2016 01:36 PM
****This is an email****
So I was using MapQuest this week and when I 
opened it, it downloaded a new version called 
Maps Galaxy in Google.  It has decided to 
become my home page.  How do I get the WOU home 
page back as my home page and get the Maps 
Galaxy off my PC?

Cindi Mafit
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