Service Request Ticket - # 61030

Service Request Information

CONTACT Name Roberts, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 25, 2016 09:15 AM
Department Advancement & Foundation Phone 89385
Location Email robertsjr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. C1WP662 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC F8:CA:B8:12:39:55


Wireless NIC 80:00:0B:D0:78:75


Bluetooth NIC 80:00:0B:D0:78:79

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 31, 2016 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 31, 2016 08:06 AM 
Fan is stable and I have returned it to Jessica.
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Shina Oladiti Aug 30, 2016 08:51 AM 
I did series on test on the laptop to confirm the
status of the fun. It appears to be doing great. I
put 100% load on the CPU and the fan works great
without making noise.
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Amy Anderson Aug 25, 2016 09:15 AM 
When the laptop is running the fan is running 
really loud, like it is over working. It 
started running loud earlier this week.

WOU# 20150217[Edit Inv]

Shina is working on setting up a different 
computer in the same office so she said that 
she is going to give the laptop to him to bring 
back to office.
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