Service Request Ticket - # 61037

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2016 09:24 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150695[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BN56JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BN56JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016

Wired NIC 18:66:DA:14:3B:E7

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 01, 2016 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 01, 2016 11:51 AM 
This has been setup and delivered
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Courtney Croy Aug 26, 2016 09:26 AM 
There is also a printer (order# 9388) arriving on Tuesday 
that will also need to be setup that day.
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Courtney Croy Aug 26, 2016 09:24 AM 
NEW EQUIP SETUP: A Dell GFA CPU W#20150695[Edit Inv] and 2 
monitors W#'s 20130782[Edit Inv] & 20150708[Edit Inv] are to be setup and 
delivered for Ellie Boggs in AD202 Reception. This is to be 
setup Tuesday Sept. 30 so that it is there for her when she 
arrives on Wednesday morning.
A secondary contact if LouAnn isn't available is Reina 
Morgan ext. 88137. 
These are located in ITC 008 on the counter across from the 
storage wall.
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