Service Request Ticket - # 61055

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2016 11:19 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130740[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 35L4M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L4M02 Location going to pdr

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918, Adobe CS3 Design Premium Win.(P0063828), Dreamweaver MX2004(P0049184)

Wired NIC 34:17:EB:9A:B3:84

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Aug 29, 2016 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Aug 29, 2016 11:33 AM 
updated java, good to go!
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Amy Anderson Aug 29, 2016 11:20 AM 
Task reassigned to Megan Eichler.
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Amy Anderson Aug 29, 2016 11:19 AM 
Carla called syaing that she has tried to 
update Java multiple times and it is not 
working. She would like someone to come over 
and help her. She is available all but would 
like someone to come over ASAP. She is located 
in Smith Hall 102. WOU# 20130740[Edit Inv]
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