Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Aug 29, 2016 11:20 AM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20160291 (opens in a new window)	Bldg/Room	WUC 134
	Service Tag	GRH6QD2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	GRH6QD2	Location	Mark Lilley
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2016005511
	Wired NIC	18:66:DA:14:D3:49

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Aug 29, 2016 02:50 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ranjit Kayastha	Aug 29, 2016 02:49 PM	Delivered!!	Add Attachment
Ranjit Kayastha	Aug 29, 2016 11:35 AM	Task reassigned to Ranjit Kayastha.	Add Attachment
Tricia Flaherty	Aug 29, 2016 11:20 AM	Deliever to Ryan Jennings in RSC Lab, he has indicated that he will image the desktops down there. This includes cpus- W#20160291, W#20160292, W#20160293, W#20160294, W#20160295(order9347) & W#20160263(9330) monitors W#20160286, W#20160287, W#20160288, W#20160289, W#20160290(order9347) & W#20160261(order9330)	Add Attachment