Service Request Ticket - # 61057

Service Request Information

CONTACT Name Jennings, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 29, 2016 11:25 AM
Department University Computing Solutions Phone 14018
Location Email jenningsr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20160264[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag GRG6QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GRG6QD2 Location Going to PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:14:B5:01


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Aug 29, 2016 02:49 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 29, 2016 02:49 PM
Delivered!!
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Ranjit Kayastha Aug 29, 2016 11:35 AM
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Aug 29, 2016 11:25 AM
Deliever to Ryan Jennings in RSC Lab,  he has
indicated that he will image the desktops down
there.  This includes cpus- W#20160264,
W#20160265, W#20160266, W#20160267, W#20160268,
W#20160269, W#20160270, W#20160271, W#20160272;
and monitors W#20160273, W#20160274, W#20160275,
W#20160276, W#20160277, W#20160278,W#20160279,
W#20160280, & W#20160281
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