Service Request Ticket - # 61061

Service Request Information

CONTACT Name Quiring, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2016 08:04 AM
Department Human Resources Phone 88141
Location Email quirings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130520[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WMBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WMBFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66669;

Wired NIC F8:B1:56:C5:A6:17

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 30, 2016 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Amy Anderson Aug 30, 2016 08:05 AM 
Task reassigned to Ranjit Kayastha.
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Amy Anderson Aug 30, 2016 08:04 AM 
****This is an email****
I can't update Java, it says that it is 
blocked.  Please send someone over to help with 
the update.  Computer #20130520[Edit Inv].  Admin 306.

Thanks
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