Service Request Ticket - # 61078

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2016 11:07 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140140[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag 1M3TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1M3TS12 Location HL REF Station #30

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:AC:88

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 01, 2016 12:29 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Aug 31, 2016 12:34 PM 
Task reassigned to Jonathan Yoshikawa.
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Amy Anderson Aug 31, 2016 11:07 AM 
Chris called with 3 different issues.

1. They need 4 boxes of printer paper

2. They need 3 USB A to USB B cables to activate 
usb ports.

3. WOU# 20140140[Edit Inv] VDI has a broken network cable it 
is on the 1st floor on the west side.
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