Service Request Ticket - # 61091

Service Request Information

CONTACT Name Boggs, Ellie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2016 03:13 PM
Department President’s Office Phone 89294
Location Email boggse@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160186[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 4LBLKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4LBLKC2 Location Ellie Boggs,President's Council STOLEN NOV/DEC2017

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFERRING TO NEW LAPTOP DEC2017: Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016

Wired NIC 28:F1:0E:1F:30:5D


Wireless NIC 40:49:0F:8A:FA:85

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Aug 31, 2016 03:52 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Aug 31, 2016 03:52 PM 
She was almost done setting up the outlook in her
laptop, she was in the last step of outlook. 
Set it up.

And did setup outlook in her computer.

Done!!


She might need help after a week to show her how
to share calendars.
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Megan Thibeault Aug 31, 2016 03:17 PM 
Task reassigned to Ranjit Kayastha.
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Amy Anderson Aug 31, 2016 03:13 PM 
Elizabeth needs outlook set up on on two devices. 
WOU# 20160186[Edit Inv] and WOU# 20150695[Edit Inv]. She is available 
at 330 in the Provost office on the second floor 
in the Admin.
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