Service Request Ticket - # 61104

Service Request Information

CONTACT Name Simonetti, Hannah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2016 08:56 AM
Department Student Success & Advising Office Phone
Location Email mitchellh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130531[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WH9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WH9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C6:BC:EA

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 01, 2016 09:10 AM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 01, 2016 09:10 AM 
Gave her admin rights and updated java and her 
banner is now working
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Amy Anderson Sep 01, 2016 08:56 AM 
Hannah Simonetti called saying that she needs 
admin rights to update Java. She is available 
until 10. WOU# 20130531[Edit Inv]
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