Service Request Ticket

Service Request Information

CONTACT	Name	Menear, Carla	Date	Sep 01, 2016 12:42 PM
	Department	Creative Arts	Phone	88275
	Location		Email	menearc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080694 (opens in a new window)	Bldg/Room	SH 103
	Service Tag		Description	HP LaserJet P4515x Laser Printer #CB516A#ABA
	Serial No.	JPDF217246	Location	Carla Menear, music
	Model	CB516A	Hostname	fs-forks-rivers / forks-rivers.wou.edu
	Notes	duplexing, 2nd 500 sheet tray original printer, Maint kit from P0082991 Dec2011, HP LJP4015 Maint Kit #CB388A-PRM-B P0096191 DEC2014 SR55444 IP: 140.211.64.74	Ink/Toner Refill
	Wired NIC	00:1F:29:20:05:47

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Sep 02, 2016 02:12 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shandelle Plasker	Sep 02, 2016 02:12 PM	She is able to print now.	Add Attachment
Shandelle Plasker	Sep 02, 2016 09:16 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Shina Oladiti	Sep 01, 2016 02:08 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Jessie Bergantinos	Sep 01, 2016 12:42 PM	Carla moved and her printer is no longer working. She tried restarting. She is able to choose the printer when trying to print, but it is not connecting. Smith Hall 103 20080694	Add Attachment