Service Request Ticket - # 61132

Service Request Information

CONTACT Name McClelland, Kelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2016 09:07 AM
Department Campus Public Safety Phone 88481
Location Email mcclellandk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130524[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WJBFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WJBFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:47

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 06, 2016 11:49 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Shina Oladiti Sep 06, 2016 11:49 AM 
Done!
 Add Attachment
Shina Oladiti Sep 06, 2016 10:54 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Jessie Bergantinos Sep 06, 2016 09:35 AM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Jessie Bergantinos Sep 06, 2016 09:07 AM 
Needs assistance updating Java
 Add Attachment