Service Request Ticket - # 61143

Service Request Information

CONTACT Name Tillery, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2016 03:43 PM
Department College of Education Phone 88828
Location Email tillerys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150783[Edit Inv] (opens in a new window) Bldg/Room RWEC 222
Service Tag Description Apple MacBook Air -13-inch #Z0TB
Serial No. C1MRW4AVH3QK Location Bilingual MAC laptop, Maria Dantas-Whitney

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2016 for MAC and above XXXX2015004715; ScreenFlow 7 full license VISA2017007282 MARCH2018; ATLAS.ti v8.4 MAC/WIN Ed Single User VISA2018008831 -Also on W#20140674 MAC laptop for her use only MAR2019 SR#71595 ;

Wireless NIC 98:01:A7:CA:55:29


Bluetooth NIC 98:01:A7:CA:55:2A

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Sep 07, 2016 01:07 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 07, 2016 01:07 PM 
DONE!!
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Ranjit Kayastha Sep 07, 2016 08:16 AM 
Task reassigned to Ranjit Kayastha.
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John Rushing Sep 06, 2016 03:44 PM 
RWEC 116
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John Rushing Sep 06, 2016 03:43 PM 
He would like to have someone setup a printer on 
his MAC laptop.  Also would like to know options 
for accessing files on network at home.
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