Service Request Ticket

Service Request Information

CONTACT	Name	Wright, Ryan	Date	Sep 07, 2016 09:32 AM
	Department	Creative Arts/Theater-Dance	Phone	88861
	Location		Email	wrightr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130876 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	4408V12	Description	Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
	Serial No.	4408V12	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150; TRANSFER from W#20110144 AutoCad per the ED community agreement,Vectorworks lab licensing UPGRADED to version 2106 from P0101656 SEPT2016 SR61151, Adobe Photoshop Extended CS5 WIN License from P0077238]; Adobe Acrobat Pro XI (v.11) from P0093428
	Wired NIC	34:17:EB:A5:DF:E6

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 07, 2016 12:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 07, 2016 12:21 PM	Task completed!	Add Attachment
Shina Oladiti	Sep 07, 2016 09:50 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Tricia Flaherty	Sep 07, 2016 09:32 AM	T:\Vectorworks\VectorWorks2016 Network License Server - bagel.wou.edu port 5053 for install of LAB concurrent license on his office workstation W#20130876	Add Attachment