Service Request Ticket - # 61170

Service Request Information

CONTACT Name Graham, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2016 01:57 PM
Department Deaf Studies and Professional Studies Phone 88322
Location Email grahamp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131071[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description Apple MacBook Pro 15-inch w/Retina Display #Z0PT
Serial No. C02MV0NFFD58 Location Erine Traine

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0094370, Apple Final Cut Pro X from P0094319(redemption Code)

Wireless NIC 3C:15:C2:DC:77:6E


Bluetooth NIC 3C:15:C2:DC:77:6F

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 08, 2016 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 08, 2016 04:58 PM 
Done!
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Shina Oladiti Sep 08, 2016 07:58 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Sep 08, 2016 07:56 AM 
Priority changed from (3) Priority to (2) High Priority.
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Hallie Jensen Sep 07, 2016 01:57 PM 
need help connecting computer to copier. Scheduled
between 9-10am 9/8.
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