Service Request Ticket - # 61175

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2016 03:18 PM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110407[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FPDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Transfer from W#20110405: Apple Final Cut Pro X from P0092528 APR2017 TRANSFERED OFF AND NOT ASSIGNED, Roxio Toast Titanium v11 from P0092312, QuickTime 7 Pro for MAC from P0057077, also install Adobe CC2015 Full MAC from Lab WOU license; Apple Pro Apps Bundle for Education(Includes:Final Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822 Via JAMF TRANSFER to new station W#20161110;

Wired NIC 3C:07:54:2D:A1:14


Wireless NIC E4:CE:8F:67:92:91


Bluetooth NIC 34:51:C9:F2:D7:3C

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 09, 2016 08:17 AM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 09, 2016 08:17 AM 
installed and updated
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Jonathan Yoshikawa Sep 08, 2016 09:45 AM 
Task reassigned to Jonathan Yoshikawa.
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Hallie Jensen Sep 07, 2016 03:18 PM 
Mac doesn't have Adobe Creative Cloud or Audacity
installed and wants it to possibly be re-installed.
Mac is in HL222.
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