Service Request Ticket - # 61179

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2016 08:50 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130889[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 43Q8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43Q8V12 Location Jen Sauer loaner wipe in 2 wks

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:88:73

TECHS Submitted by Service Request Desk Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Jessie Bergantinos Sep 08, 2016 10:24 AM 
Task reassigned to Self Resolved.
 Add Attachment
Jessie Bergantinos Sep 08, 2016 10:24 AM 
Task reassigned to Self Resolved.
 Add Attachment
Jessie Bergantinos Sep 08, 2016 10:24 AM 
She got it to work
 Add Attachment
Jonathan Yoshikawa Sep 08, 2016 09:46 AM 
Task reassigned to Jonathan Yoshikawa.
 Add Attachment
Megan Thibeault Sep 08, 2016 09:22 AM 
Needs to update java
 Add Attachment
Service Request Desk Sep 08, 2016 08:50 AM 
Marleen in the Multicultural Center at the Warner
university Center is unable to access Banner
 Add Attachment