Service Request Ticket - # 61183

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2016 09:30 AM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110220[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 90MSZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081871 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B0:E1:7A

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 08, 2016 02:06 PM 
Task reassigned to Jonathan Yoshikawa.
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Jonathan Yoshikawa Sep 08, 2016 02:06 PM 
Status changed from (1) Pending to (5) Completed
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Hallie Jensen Sep 08, 2016 09:46 AM 
Task reassigned to UCS Tech.
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Hallie Jensen Sep 08, 2016 09:46 AM 
Machine is available to pick up at anytime
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Jonathan Yoshikawa Sep 08, 2016 09:46 AM 
Task reassigned to Jonathan Yoshikawa.
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Hallie Jensen Sep 08, 2016 09:30 AM 
Computer needs re-imaged for new employee Gabriel
Hernandez(APSC201)
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