Service Request Ticket - # 61186

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2016 11:11 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130532[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WDCFZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WDCFZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C5:A5:41

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 08, 2016 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 08, 2016 12:57 PM 
updated java, banner work, yay
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Ryp Ring Sep 08, 2016 11:44 AM 
Task reassigned to Ryp Ring.
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Jessie Bergantinos Sep 08, 2016 11:11 AM 
Banner is not working on her computer, they may
need to update Java, but need help doing so.

She is available today before noon and after 3.
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