Service Request Ticket - # 61208

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2016 09:33 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070467[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
Serial No. 8BCJZD1 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro SP2, Microsoft Office Pro Plus 2007 from P0063499

Wired NIC 00:1A:A0:6B:DC:26

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 08, 2016 05:06 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 08, 2016 05:06 PM 
Ryan put in an extra machine he had in place of
this one.

Loaner has been returned.
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Tim Taylor Sep 13, 2016 09:48 AM 
Left old computer on Shandelle's desk
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Tim Taylor Sep 13, 2016 09:45 AM 
Delivered Loaner and updated inventory
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Shandelle Plasker Sep 13, 2016 08:44 AM 
Loaner WOU#20110109[Edit Inv]
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Tim Taylor Sep 12, 2016 11:58 AM 
A loaner PC has been updated and is ready to be
delivered. It is on my desk with a sticky note on it,
Tim
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Shandelle Plasker Sep 12, 2016 10:07 AM 
Task reassigned to Shandelle Pepper.
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Amy Anderson Sep 12, 2016 09:33 AM 
Kyle Arthenayake called wondering if he could get 
a power cord for WOU# 20070467[Edit Inv] and an  update on 
the computer. He is in the Gentle Dorm Lounge.
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