Service Request Ticket

Service Request Information

CONTACT	Name	Groshong, Cara	Date	Sep 12, 2016 12:05 PM
	Department	Advancement & Foundation	Phone	88148
	Location		Email	groshonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140709 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	7PC0F42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	7PC0F42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016; PL SQL DeveloperCANCELED 10-2018 DO NOT INSTALL ;
	Wired NIC	98:90:96:D6:B0:A9

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	killips@wou.edu	88151

Entered by	Date	Memo
Scott Killip			Email Public
Entered by	Date	Memo
Tricia Flaherty	Nov 07, 2017 10:19 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Nov 07, 2017 10:19 AM	closing task that is over a year old. TRICIA	Add Attachment
Jonathan Yoshikawa	Sep 13, 2016 02:53 PM	Task reassigned to Scott Killip.	Add Attachment
Jonathan Yoshikawa	Sep 12, 2016 05:01 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Tricia Flaherty	Sep 12, 2016 12:05 PM	Scott Killup can be a secondary contact especially for Student Programmer Station: PL/SQL Dev. v.11 update license information before Sept 30, 2016 We have renewed the PL/SQL Developer license and the newest version PL/SQL Dev 11.0.6 (32 and 64 bit installers are at: T:\PL-SQL Developer\PLSQLDev11.0.6 The updated product code, Serial # and password are in: T:\PL-SQL Developer\2016 License.txt There is also a user list with W# that needs to be updated by UCS staff that are updating their license in this text file.	Add Attachment