Service Request Ticket - # 61218

Service Request Information

CONTACT Name Peterson, Lauren   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2016 01:54 PM
Department The Research Institute Phone 88138
Location Email petersonls@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150012[Edit Inv] (opens in a new window) Bldg/Room TODD 211
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MQ405CDV30 Location Lauren Peterson, TRI

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 12, 2016 05:00 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 12, 2016 05:00 PM 
Done
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Jonathan Yoshikawa Sep 12, 2016 02:30 PM 
Task reassigned to Jonathan Yoshikawa.
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Amy Anderson Sep 12, 2016 01:54 PM 
Luaren is having troubles printing. The printer 
will not print in color and it is printing 
words over her print job. When the document is 
printed from another computer it comes out 
fine. Her computer WOU# 20150012[Edit Inv]. She is in 
Todd Hall 226 and is available until 4:30.
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