Service Request Ticket - # 61232

Service Request Information

CONTACT Name Richardson, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2016 11:44 AM
Department President’s Office Phone 89295
Location Email richardsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150257[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 3292462 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 3292462 Location Paul Lambert

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2015004715

Wired NIC 20:47:47:EE:CF:DC


Wireless NIC DC:53:60:6E:D7:8C


Bluetooth NIC DC:53:60:6E:D7:90

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Sep 13, 2016 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Sep 13, 2016 02:43 PM 
Had to click copy to main contacts
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Amy Anderson Sep 13, 2016 01:43 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Amy Anderson Sep 13, 2016 01:43 PM 
Calked back saying that it is only phone numbers 
are only importing but emails are not. Was needing 
more help. She is here until 5.
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Amy Anderson Sep 13, 2016 11:44 AM 
needs help importing contacts to outlook
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