Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Sep 13, 2016 12:19 PM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150179 (opens in a new window)	Bldg/Room	VAL 116
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A232950	Location	RHA, RSC
	Model	Phaser 3260DI	Hostname	hallgov.wou.edu
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack IP:140.211.116.19	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:39:CC:18

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Sep 21, 2016 07:45 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Sep 21, 2016 07:45 AM	This is all setup	Add Attachment
Amy Anderson	Sep 13, 2016 12:19 PM	**This is an email** Please setup W20150179 (Xerox Phaser 3260 DNI) as a network printer in the RSC Student Leadership area (Valsetz-116). This was previously being used as a local printer, and now they have one additional computer that will need to print to it as well. The network port nearby will also likely need to be activated. Unfortunately there is no label on that port. Ryan J.	Add Attachment