Service Request Ticket - # 61239

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2016 01:44 PM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130761[Edit Inv] (opens in a new window) Bldg/Room AD 205C
Service Tag Description Dell 23-inch Monitor #P2314H
Serial No. CN07R1K37444543C131S Location Amber Deets
TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Sep 14, 2016 11:06 AM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Sep 14, 2016 11:06 AM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Sep 14, 2016 11:05 AM 
Did it yesterday
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Jonathan Yoshikawa Sep 14, 2016 10:49 AM 
Task reassigned to UCS Tech.
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Jonathan Yoshikawa Sep 14, 2016 10:49 AM 
whomever done did this, complete it.
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Jonathan Yoshikawa Sep 13, 2016 02:55 PM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Sep 13, 2016 01:44 PM 
Her computer has a pop up asking for a username 
and password  & says there is a virus. It also 
says not to shut down or restart because it may 
result in loss of information.
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