Service Request Ticket - # 61241

Service Request Information

CONTACT Name Buchanan, Tina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2016 01:57 PM
Department Disability Access Services Phone 88250
Location Email buchanat@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130726[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:11

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Sep 13, 2016 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Sep 13, 2016 02:44 PM 
Gave her new mouse
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Amy Anderson Sep 13, 2016 01:57 PM 
Tina has been having problems with her mouse not 
working. WOU# 20130726[Edit Inv]
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