Service Request Ticket - # 61252

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2016 08:43 AM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140484[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 2JD6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. 2jd6l32 Location on parts shelf

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073

Wired NIC 34:E6:D7:39:0C:06


Wireless NIC 60:57:18:94:94:A9


Bluetooth NIC 60:57:18:94:94:AD

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 14, 2016 09:14 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ryp Ring Sep 14, 2016 09:14 AM 
Seemed like he already had admin rights
 Add Attachment
Amy Anderson Sep 14, 2016 08:43 AM 
Task reassigned to Ryp Ring.
 Add Attachment
Amy Anderson Sep 14, 2016 08:43 AM 
Allen needs admin rights to computer WOU# 
20140484[Edit Inv]. HE is in room 206c in the library.
Add Attachment