Service Request Ticket - # 61265

Service Request Information

CONTACT Name Massa Gonzalez, Ada   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2016 11:31 AM
Department College of Education Phone 89290
Location Email massagonzaleza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160297[Edit Inv] (opens in a new window) Bldg/Room RWEC 246
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25S70S2GG7D Location Ada Massa Gonzalez, NEW TT hire in HEXS

CPU Intel Core i5(2.8GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511

Wireless NIC 28:F0:76:52:F4:6A


Bluetooth NIC 28:F0:76:52:F4:6B

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 14, 2016 12:18 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 14, 2016 12:18 PM 
Went over and connected her to ED-copier in 254
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Ryp Ring Sep 14, 2016 11:51 AM 
Task reassigned to Ryp Ring.
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Amy Anderson Sep 14, 2016 11:31 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Amy Anderson Sep 14, 2016 11:31 AM 
Ada needs the printers added to her computer WOU# 
20160297[Edit Inv]. She is available today until 1 or 
tomorrow 9/15 from 9-1.
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