Service Request Ticket - # 61279

Service Request Information

CONTACT Name Simonetti, Hannah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2016 08:41 AM
Department Student Success & Advising Office Phone
Location Email mitchellh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130531[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9WH9FZ1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WH9FZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C6:BC:EA

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Sep 16, 2016 09:55 AM 
Status changed from (2) Scheduled to (5) Completed
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Tim Taylor Sep 16, 2016 09:49 AM 
installed microsoft office 2013 and did browser
updates
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Tim Taylor Sep 15, 2016 04:44 PM 
Status changed from (1) Pending to (2) Scheduled
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Tim Taylor Sep 15, 2016 04:44 PM 
Scheduled for tommorrw  9-16-16 at 9am
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Tim Taylor Sep 15, 2016 04:35 PM 
Task reassigned to Tim Taylor.
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Amy Anderson Sep 15, 2016 08:41 AM 
Hannah currently has Microsoft excel 2010 and 
would like to get Microsoft excel 2013. She is 
available all day but would like someone to call 
her before coming over. Extension: 88501
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