Service Request Ticket - # 61285

Service Request Information

CONTACT Name Alvarado, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 15, 2016 03:06 PM
Department Computer Science Division Phone 88480
Location Email alvarados@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120886[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870/DN Color Printer
Serial No. XFL132498 Location PDR 2023 Giveaway

Model 8870/DN Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord, NOT STUDENT TECH and NOT PAGEPACK Ink/Toner Refill

Wired NIC 9C:93:4E:1E:63:DE

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 15, 2016 05:01 PM 
Task reassigned to Ryp Ring.
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Ryp Ring Sep 15, 2016 05:01 PM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 15, 2016 04:53 PM 
Went over and she figured it out herself before i 
got there
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Amy Anderson Sep 15, 2016 03:06 PM 
Sarah called saying that printer in her office is 
printing red ink with black streaks and she would 
like for someone to come over before she gets off 
work today around 4.
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