Service Request Ticket - # 61289

Service Request Information

CONTACT Name Harris, Glen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 16, 2016 10:40 AM
Department Athletics Phone 89249
Location Email harrisg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130698[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450464 Location PDR

Model 4622/DT Hostname ath-hallway.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.112.24 ECONCIERGE: Xerox High Capacity Black Toner Cartridge #106R01535 $313.37 VISA2016006183 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6B:FD

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 19, 2016 08:35 AM 
Status changed from (1) Pending to (5) Completed
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Ryp Ring Sep 19, 2016 08:35 AM 
Glen said the problem solved itself, no printer 
issues
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Megan Thibeault Sep 19, 2016 08:24 AM 
Task reassigned to Ryp Ring.
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Amy Anderson Sep 16, 2016 10:40 AM 
Glen called saying that they are having problems 
with their hallway printer in NPE. It says that 
tray 2 is misconfigured.
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