Service Request Ticket - # 61306

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2016 08:31 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080664[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2709W 27in Widescreen LCD Monitor
Serial No. MX0HW117742628BO15JS Location PDR
TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Sep 20, 2016 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Sep 20, 2016 08:24 AM 
She said she is going to get another mouse. As it
is not working presently. But is working on
another persons computer.
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Shina Oladiti Sep 19, 2016 11:19 AM 
Task reassigned to Adeshina Oladiti.
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Amy Anderson Sep 19, 2016 09:18 AM 
I should be here all afternoon. Out from 9:30 - 
1 for president's address.



Best regards,
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Amy Anderson Sep 19, 2016 08:31 AM 
Responded back asking availability 

****This is an email****
Hi there! 

I'd like to get my LogiTech mouse reinstalled with my computer. In the 
move, it was set up with a wired Mac mouse instead of my wireless mouse. 
(I'm not sure why it's not working - I tried to restore it back to my 
computer, but it won't work now. I replaced the battery, and tried all the 
USB slots for the Logitech thumb drive. (Which is why I'm guessing it 
wasn't hooked up on Friday.)

We were moved into Admin on Friday, as a reminder. #302C

T​hank​s,

Denise Visuaño
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