Service Request Ticket - # 61307

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2016 08:36 AM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130859[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43T9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43T9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150; second station install for Leonard Crawford training- DragonNaturallySpeakingPrem_ver13(student/teacher) VISA2017007075 FEB2018 SR#66641;

Wired NIC 34:17:EB:A5:51:AE

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Sep 21, 2016 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Tim Taylor Sep 21, 2016 02:49 PM 
Ranjit set it up.
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Tim Taylor Sep 21, 2016 10:17 AM 
Done imaging and ready to deliver
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Tim Taylor Sep 20, 2016 12:01 PM 
imaging her machine now
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Tim Taylor Sep 19, 2016 02:35 PM 
gave loaner
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Amy Anderson Sep 19, 2016 08:36 AM 
Mylisa is having the same problem other people in 
her office were having last week with Banner 
kicking her off. She is available after 1 today.
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