Service Request Ticket - # 61341

Service Request Information

CONTACT Name Schulze, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2016 11:36 AM
Department College of Education Phone 89285
Location Email schulzejm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160245[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 13-inch #Z0TB
Serial No. C1MS72HWH3QK Location PDR 2023 Giveaway

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2016005511

Wireless NIC C4:B3:01:96:75:10


Bluetooth NIC C4:B3:01:96:75:11

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact rring14@wou.edu 88925

Tracking

Entered by Date Memo
Ryp Ring
Email

Public
Entered by Date Memo
Ryp Ring Sep 20, 2016 02:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ryp Ring Sep 20, 2016 02:23 PM 
connected him to ED copier printer and gave him 
admin rights
Add Attachment
Ranjit Kayastha Sep 20, 2016 01:58 PM 
Task reassigned to Ryp Ring.
 Add Attachment
Amy Anderson Sep 20, 2016 11:36 AM 
Josh needs the main printer in RWEC connected to 
his MAC computer. He is available between 1 and 2 
today.
Add Attachment