Service Request Ticket

Service Request Information

CONTACT	Name	Carrillo-Garcia, Adriana	Date	Sep 21, 2016 08:41 AM
	Department	Admissions Office	Phone	89366
	Location		Email	carrilloa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150084 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	5P4BV52	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2015004715
	Wired NIC	64:00:6A:58:BC:44

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Sep 26, 2016 08:01 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jonathan Yoshikawa	Sep 22, 2016 04:35 PM	needs Bluman for OSX	Add Attachment
Megan Thibeault	Sep 22, 2016 07:23 AM	?	Add Attachment
Jonathan Yoshikawa	Sep 21, 2016 09:20 AM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Amy Anderson	Sep 21, 2016 08:47 AM	**This is an email** Thank you! Anytime is good	Add Attachment
Amy Anderson	Sep 21, 2016 08:41 AM	Emailed back asking for availability **This is an email** Good morning, I was wondering if I could have a tech come and install Compansol (Blumen) Software on some computers? First person just needs it updated is Sheree and her computer number is 20150084 Chris needs it installed and his computer number is 20150103 and he has a MAC Gabe needs it installed and his computer number is 20110220 Thank you!	Add Attachment