Service Request Ticket - # 61356

Service Request Information

CONTACT Name Pradhan, Akaanchya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2016 09:19 AM
Department Multicultural Student Services Phone 88834
Location Email pradhana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130736[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35L6M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35L6M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:DB:EF

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 22, 2016 09:30 AM 
Status changed from (1) Pending to (5) Completed
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Amy Anderson Sep 22, 2016 08:57 AM 
called asking when someone is going to come in. 
She is available now.
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Jonathan Yoshikawa Sep 22, 2016 08:15 AM 
wasnt in.  will check today.
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Megan Thibeault Sep 22, 2016 07:22 AM 
????
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Jonathan Yoshikawa Sep 21, 2016 09:39 AM 
Task reassigned to Jonathan Yoshikawa.
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Jessie Bergantinos Sep 21, 2016 09:19 AM 
Her banner is not working and she does not know 
how to update Java. She is in Maaske hall 102.

She is available until 3 today.
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