Service Request Ticket - # 61368

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2016 12:26 PM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110391[Edit Inv] (opens in a new window) Bldg/Room ITC 104A
Service Tag Description Apple Mac Pro Two Quad-Core Intel Xeon #Z0LG
Serial No. H01470P3EUH Location Interactive/Motion Classroom- Rendering Station #2

CPU Two 2.4GHz Quad-Core Intel Xeon ¿Westmere¿


OS MAC OS X 10.13 (High Sierra) Software bundled with iLife'11, OpenOffice, (Large set of Freeware from Tankersly), Adobe CS5.5 Master Coll. for MAC from P0083034, AutoDesk Ent. Creation Suite(Maya) from P0083231, Multitool installed(plug-in for Maya), Adobe Master Coll. CS6 from P0091311 JULY2013; UPDATE ADOBE TO ADOBECC201* package from Student Lab licensing JAN2017 SR62408 to match ITC labs

Wired NIC 3C:07:54:7D:15:E7


Wireless NIC 28:37:37:0A:2D:B5


Bluetooth NIC B8:8D:12:47:74:50

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 26, 2016 08:01 AM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 26, 2016 08:01 AM 
Moved
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Jonathan Yoshikawa Sep 22, 2016 04:40 PM 
Task reassigned to Jonathan Yoshikawa.
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Amy Anderson Sep 21, 2016 12:26 PM 
****This is an email****
Amy,

The Mac tower is 20110391[Edit Inv]. Its Apple display is 
20110438[Edit Inv]. The Wacom display is 20110697[Edit Inv]. We 
need to move the table they're sitting on, too. 
Could someone please look up how to safely 
clean the Wacom display and do that as well?

Thank you!
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Amy Anderson Sep 21, 2016 12:26 PM 
****This is an email****
Hello,

I'd like to move one of the Mac Pro computers 
and the large Wacom display from ITC 103A to 
ITC 104C. Would someone be available around 
noon this Friday to help me with that? Thank 
you.
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