Service Request Ticket - # 61382

Service Request Information

CONTACT Name Schoenfeld, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 22, 2016 01:20 PM
Department Natural Science/ Earth and Physical Science Phone 88165
Location Email schoenfeldw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141247[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HJTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HJTHV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:72:85

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor Oct 03, 2016 03:37 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Tim Taylor Oct 03, 2016 03:37 PM 
Delivered and inventory updated
 Add Attachment
Ranjit Kayastha Oct 03, 2016 01:48 PM 
Task reassigned to Tim Taylor.
 Add Attachment
Ranjit Kayastha Sep 29, 2016 03:54 PM 
Priority changed from (3) Priority to (1) Highest Priority.
 Add Attachment
Nick Wanderschied Sep 29, 2016 12:32 PM 
Status changed from (6) Ready to Deliver to (2) Scheduled
 Add Attachment
Nick Wanderschied Sep 29, 2016 12:32 PM 
called and william is available at 2:00PM on 
monday (10/3).
 Add Attachment
Ranjit Kayastha Sep 26, 2016 11:58 AM 
Status changed from (1) Pending to (6) Ready to Deliver
 Add Attachment
Ranjit Kayastha Sep 26, 2016 11:58 AM 
Sent email asking for availability.
 Add Attachment
Ranjit Kayastha Sep 26, 2016 11:57 AM 
Move in AD to FacStaff-Natural Science-Compuetrs
 Add Attachment
Ryp Ring Sep 26, 2016 10:30 AM 
Task reassigned to UCS Tech.
 Add Attachment
Ryp Ring Sep 26, 2016 10:30 AM 
**UPDATE IN AD**
 Add Attachment
Ryp Ring Sep 26, 2016 10:30 AM 
Finished rest of setup, it back on the GFA shelf 
in the hallway
 Add Attachment
Shina Oladiti Sep 23, 2016 11:50 AM 
Imaging in progress.....
 Add Attachment
Courtney Croy Sep 22, 2016 01:20 PM 
GFA EQUIP SETUP: A Dell CPU W#20141247[Edit Inv] and Monitor 
W#20141029[Edit Inv] are to be set up and delivered for William 
Schoenfeld in NS 209. This is to be delivered also with a 
spare 22" display to use as a second monitor, be sure to 
update the inventory of this item please. This desktop will be 
replacing Mac W#20091470[Edit Inv]. The new cpu and monitor are 
located in ITC in the hallway on the GFA Shelf.
Add Attachment