Service Request Ticket - # 61407

Service Request Information

CONTACT Name Watanabe, Leslie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2016 01:46 PM
Department Phone 88263
Location Email watanabel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140639[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ160F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:37:1C


Wireless NIC AC:29:3A:93:12:F7


Bluetooth NIC AC:29:3A:93:12:F8

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Sep 29, 2016 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Sep 29, 2016 01:02 PM 
Updated keychain
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Nick Wanderschied Sep 29, 2016 01:02 PM 
Task reassigned to Nick Wanderschied.
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Megan Thibeault Sep 29, 2016 10:33 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Amy Anderson Sep 23, 2016 01:46 PM 
Les is on computer W# 20140639[Edit Inv] in OPE 208. 
Every time he access the internet he gets a 
popup saying "licence agents: use the login key 
chain" He is available next week on Thursday, 
9/29, from 12:45 to 1:40.
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