Service Request Ticket - # 61425

Service Request Information

CONTACT Name Thomas, Daryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2016 10:11 AM
Department Health & Exercise Science Phone 88915
Location Email thomasda@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160131[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20FTPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20FTPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:7D:F9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Jonathan Yoshikawa Sep 26, 2016 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Jonathan Yoshikawa Sep 26, 2016 12:05 PM 
done
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Jonathan Yoshikawa Sep 26, 2016 11:07 AM 
Task reassigned to Jonathan Yoshikawa.
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Kyle Arthenayake Sep 26, 2016 10:11 AM 
Was trying to access her photos from her H drive.
This is a new computer. She has been able to
access all of her old documents that were
previously on her h drive from her old computer,
bu her photos are not available
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